At JewelryTop1, we are committed to providing excellent customer support and ensuring your shopping experience is seamless and enjoyable. If you have any questions, concerns, or require assistance, our team is here to help.

1. How to Contact Us

• Email Support: For inquiries, order assistance, or general questions, contact us at support@jewelrytop1.com. We aim to respond within 24–48 business hours.
• Business Address:
  K STARTING TRADING LTD
  71–75 Shelton Street, Covent Garden,
  London, WC2H 9JQ, United Kingdom

2. Customer Service Hours

• Monday – Friday: 9:00 AM – 5:00 PM (GMT)
• Saturday & Sunday: Closed

3. Frequently Asked Questions (FAQ)

• Order Status: To track your order, check your confirmation email for tracking details or contact us for updates.
• Returns & Refunds: Review our [Refund Policy] for details on returning an item within 5 business days.
• Shipping Information: We offer worldwide shipping with DHL, FedEx (3 business days), and Standard Shipping (7–21 business days).
• Product Inquiries: Need more details about a product? Email us and we’ll be happy to assist!

4. Wholesale & Custom Orders

Looking for bulk purchases or custom-designed jewelry? Contact our sales team at support@jewelrytop1.com for personalized assistance and pricing options.